Website Privacy Notice

Scope of this website notice

This notice applies to chiefcornerstonetherapy.com, its forms, and related administrative communications. It describes website and SMS privacy practices; it does not replace the practice's clinical Notice of Privacy Practices or separate treatment agreements. Please contact Sandra for information about the privacy of clinical records.

Information you choose to provide

The consultation form collects contact and scheduling information so Sandra can respond to your request. Please do not send diagnoses, treatment records, or sensitive clinical details through the website.

How information is used

Information submitted through the form is used only to respond to your inquiry and discuss scheduling. Website email is routed to Sandra Shields at Chief Cornerstone Therapy Services.

Security and emergencies

HTTPS encrypts information while it travels between your browser and the website. No internet form can guarantee absolute security. This website is not monitored for emergencies; call 911 or call/text 988 for urgent crisis support.

SMS consent and your choices

If you separately opt in, Chief Cornerstone Therapy Services may send text messages about appointment scheduling, reminders, and non-emergency administrative matters. Message frequency varies. Message and data rates may apply. Consent is voluntary and is not a condition of purchasing services or receiving care.

You may opt out of SMS at any time by texting STOP to (832) 802-8027. After an opt-out, no further program texts will be sent except a confirmation of your request. For help, text HELP to the same number, call (832) 802-8027, or email sandra@chiefcornerstonetherapy.com. You can also contact us directly to withdraw consent or update your number.

We do not sell or rent personal information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with third parties for their own use. We may provide the information necessary to service providers that help deliver our messages and maintain consent records, solely to perform those services on our behalf.

SMS consent records and privacy

Our text messaging opt-in form collects your name, mobile number, affirmative consent, the exact consent wording and version, submission time, and source page. We use this information to document and honor your communication choices. Consent records are sent to the practice through its email service and retained as needed to administer your choices and meet applicable recordkeeping obligations.

The form uses a temporary session cookie to protect submissions and display errors or confirmation. Hosting and email providers may process information as necessary to operate these services. Contact us to request correction of your information or to withdraw consent.

SMS is not a secure clinical communication channel. Messages may be visible to others with access to your phone. Please do not send diagnoses, treatment details, or other sensitive health information by text. This website policy does not replace separate clinical privacy notices or informed-consent documents.

Sharing information and external storage

Information may be processed or stored by service providers that help operate our website, hosting, email, and messaging services. We limit disclosure to what is needed for those services and require appropriate confidentiality and security protections for information entrusted to them. These providers are not authorized to use SMS consent or mobile information for their own marketing.

We may disclose information when required by applicable law or legal process, or as legally permitted to protect rights, address fraud or security incidents, or protect personal safety. Clinical information remains subject to applicable health privacy protections; this notice does not authorize disclosures that otherwise require your permission.

Automatically collected information and cookies

Our web host may collect technical information such as IP addresses, browser types, access times, requested pages, and referring addresses to operate, maintain, and protect the website. The SMS form uses a session cookie to protect submissions and display confirmation or errors. You can control cookies in your browser; blocking session cookies may prevent the form from working.

The website loads typefaces from Google Fonts. Your browser contacts that provider to request font files and may transmit technical information such as your IP address. The website code does not currently include advertising pixels or behavioral advertising analytics. We will update this notice if relevant website practices change.

External links

Other websites linked from this site have their own privacy practices. We are not responsible for their content or handling of personal information. Review their policies before submitting information.

Protecting and retaining information

We use reasonable safeguards designed to protect personal information against unauthorized access, use, and disclosure. No system or transmission method can be guaranteed completely secure. We retain information only as needed for the purposes described here, to document consent and withdrawal, and to satisfy applicable legal and recordkeeping obligations. An opt-out stops program messages but does not necessarily require deletion of the record documenting that opt-out.

If a security incident triggers a legal notification obligation, we will provide the notices required by applicable law.

Your privacy requests

You may contact Sandra to ask about information you submitted, request access or correction, request deletion, or update communication preferences. We may need to verify your identity before acting on a request. Available rights and exceptions depend on applicable law; some information must be retained. We will respond within applicable legal time limits. If we decline a request, you may ask us to review that decision using the contact details below. We will not retaliate against you for raising a privacy concern.

Requests concerning clinical records are handled under the applicable clinical privacy notice and health privacy laws. Do not send copies of identification or medical records through an ordinary website form or text message.

Children under thirteen

The website forms are not directed to children under 13. Children under 13 should not submit personal information through them; a parent or guardian should contact the practice instead. If you believe a child under 13 has submitted information, contact Sandra so we can address it. Services for minors involve separate intake and consent arrangements.

Email communications

We may email you to respond to your inquiry or coordinate requested services. Contact us to update your preferences. Choosing SMS does not enroll you in email marketing, and withdrawing SMS consent does not prevent you from requesting contact by phone or email.

Changes to this notice

We may update this notice as our services or practices change. Revisions will appear on this page with an updated date. We will provide additional notice when required by law and obtain new consent when necessary. A policy update does not expand the scope of your existing SMS consent.

Contact

Questions may be sent to sandra@chiefcornerstonetherapy.com.

Chief Cornerstone Therapy Services
(832) 802-8027
https://chiefcornerstonetherapy.com/

See our Terms & Conditions or opt in to text messages.